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Contact Us
At Compass Credit Union, we’re here to help with everyday banking, loans, digital banking support, and account questions. Whether you need assistance online, over the phone, or in person, our team is ready to assist.
Call: (855) 438-2281
General Email: info@compasscu.com
Loan Department Email: loans@compasscu.com
Mailing Address:
485 S. State Street, Sparta, MI 49345
(Please send all mailed correspondence to our Sparta branch location.)
Contact Us
How to Reach Us
We’re here to help with your banking needs. Whether you have questions about your account, need assistance with digital banking, or want to visit a branch, our team is ready to assist.
Call Us
Speak with a Compass CU team member for account questions, loan support, card assistance, and general banking help. We’re here when you need us.
CALL NOW
Message Us in Digital Banking
Send secure messages directly through online or mobile banking for fast, convenient account support.
LOG IN TO DIGITAL BANKING
Schedule an Appointment
Meet with a Compass CU representative for account openings, loans, or personalized banking assistance.
BOOK AN APPOINTMENT
Find a Branch or ATM
Locate nearby Compass CU branches and surcharge-free ATMs for easy access to your accounts and services.
VIEW LOCATIONS
Visit Compass Credit Union at one of our convenient locations in Michigan or Florida. Our team is here to help with everyday banking, loans, account support, and more.
Find a Compass Credit Union Location
WE’RE HERE TO HELP
Frequently Asked Questions
What is the best way to contact Compass Credit Union?
You can reach Compass Credit Union by phone, visit a branch location, send a secure message through Digital Banking, or use the contact form on this page.
How do I send a secure message to Compass CU?
Log in to Online Banking or the Compass CU mobile app and use the secure messaging feature to contact our team regarding your account.
Can I schedule an appointment with a Compass CU representative?
Yes. Appointments can be scheduled for account openings, loan discussions, financial services, and other member needs. To schedule an appointment, email us at info@compasscu.com
Where can I access my Compass CU account when I’m away from a branch?
Members can use Shared Branching locations and surcharge-free ATMs nationwide for convenient account access while traveling or away from home.
What information should I have ready when contacting Compass CU?
For account-related questions, please have your identification and account information available. For your security, never send sensitive account details through unsecured email.
Still have more questions?
VIEW ALL FAQSHoliday Hours
| DATE | HOLIDAY | HOURS |
| Friday, June 19 | Juneteenth | Closed |
| Saturday, June 20 | Juneteenth Observed | Closed |
| Friday, July 3 | Independence Day Observed | Closed |
| Saturday, July 4 | Independence Day Weekend | Closed |
| Saturday, September 4 | Labor Day Weekend | Closed |
| Monday, September 7 | Labor Day | Closed |
| Monday, October 12 | All Staff In-Service Day | Closed |
| Wednesday, November 11 | Veterans Day | Closed |
| November 26-28 | Thanksgiving Break | Closed |
| December 24-25 | Christmas Eve & Christmas Day | Closed |
| Thursday, December 31 | 1⁄2 Day – Open at 9am – 1pm, New Year’s Eve | Closed |
Not Already a Member?
Applying for membership is quick, easy, and secure. Click “Join Today” to get started. Many applications are approved instantly, and if we need more info, our team will follow up to help.
