Your security matters. Compass Credit Union uses fraud monitoring, account protection tools, and secure digital banking technology to help keep your information safe.
Banking With Confidence
Fraud monitoring and account alerts
Advanced debit and credit card protection
Secure online and mobile banking access
Fraud prevention tips and security resources
Protecting What Matters Most
Stay One Step Ahead of Scammers
Recognize Common Scams
Learn how to identify phishing emails, fraudulent text messages, spoofed phone calls, and other common scams.
Protect Your Information
Never share passwords, verification codes, account numbers, or online banking credentials with anyone.
Report Suspicious Activity
If something doesn’t seem right, contact Compass Credit Union immediately so we can help protect your accounts.
Federally Insured by NCUA
Up to $250,000 in Coverage
Eligible deposits are federally insured up to at least $250,000.
Protection for Your Deposits
Savings, checking, money markets, and certificates are covered by NCUA insurance.
Additional Coverage for Joint Accounts
Joint accounts may qualify for additional insurance coverage.
Retirement Account Protection
IRAs receive separate insurance coverage up to $250,000.
Backed by the U.S. Government
NCUA insurance is backed by the full faith and credit of the U.S. Government.
WE’RE HERE TO HELP
Frequently Asked Questions
How does Compass Credit Union protect my personal information?
Protecting your personal information is one of our highest priorities. Compass Credit Union uses secure systems, industry best practices, and multiple layers of protection to help safeguard your account and personal data.
Our team continually monitors for potential security threats and takes proactive steps to help prevent unauthorized access, fraud, and data breaches. Employees receive ongoing training and follow strict procedures for handling sensitive information.
We also use physical, technical, and administrative safeguards designed to protect your information and support a secure banking experience. Our commitment is simple: helping keep your information safe so you can bank with confidence.
What information will Compass Credit Union never ask me for?
Compass Credit Union will never call, text, or email you asking for your online banking password, verification codes, PIN, or full debit card information. If you receive a suspicious request, contact us directly before responding.
How can I recognize a phishing scam?
Phishing scams often use emails, texts, or phone calls that create urgency and ask for personal or financial information. Be cautious of unexpected messages, suspicious links, and requests to verify account details.
What should I do if my debit card is lost or stolen?
Contact Compass Credit Union immediately if your card is lost or stolen. Reporting it quickly helps prevent unauthorized transactions and allows us to issue a replacement card as soon as possible.
How do I know if a message from Compass Credit Union is legitimate?
Legitimate communications from Compass Credit Union will never ask for sensitive information such as passwords, PINs, or security codes. If you’re unsure whether a message is authentic, contact us directly using a trusted phone number or website.
Still have more questions?
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